by aomiles, April 29, 2008

I was very satisfied with my projector purchase from this vendor. The order was processed almost immediately and it was shipped very quickly. I shopped around and their price was lower than anywhere else. And their customer service took the time to personally call me to make sure that my order had arrived and that everything was satisfactory. I would definitely purchase from them again in the future.

 I would shop here again

by funkdoctor8, April 23, 2008

One of the best on-line shopping experiences I have ever had. The product was ordered and delivered as promised. No surprises. Excellent customer service and followup. I highly recommend to anyone looking for electronics to try Visual Apex. I bought a 58' inch plasma, fair shipping, low price, no tax. Will definitely do business again.

 I would shop here again

by ducman97, April 19, 2008

My first experience with Visual Apex could not have gone better. I ordered a 50" Panasonic plasma display panel from them on a Monday morning, they sent it out that afternoon and it arrived that Friday. Their shipping company wheeled it right into my condominium where we unboxed and inspected the unit (there were no problems). Even the box was undamaged. The Visual Apex price was very competitive but it was the service that puts them at the top of my list. When a company contacts a customer to check on their level of satisfaction, that company is interested. I'm a fan! <br> <br> Beware companies that show "In Stock" but "will ship within three days". They don't have stock, they have a phone number for their distributor. When VA says it's "In Stock", it is!

 I would shop here again

by tytran, April 18, 2008

Over the past few years, I ordered 2 plasma monitors and 1 Optima projector from Visual Apex. I am the type of person that like to call a live person to ask about the specifics or to clarify some of the product's features. For each of my orders, the     Read full review...

 I would shop here again

by aaja, April 3, 2008

I truly never expected the top level sales and service I received from Visual Apex. My anticipations were to purchase a product at the best price not expecting anything else but receive in on time. When I contacted Visual Apex I found the salesperson extremely helpful during the sale. Knowledge of the product as well as the other options that existed aided greatly during the transaction. After receiving the product I was contacted by VA to make sure I received it and was pleased with the purchase. It has been a total pleasure to deal with VA.

 I would shop here again

by bbeltz, March 7, 2008

Optoma HD70 Projector <br> <br> I have nothing but great things to say about my shopping experience with Visual Apex. I had been conducting a lot of research in an effort to add the best and most affordable visual High-Def element to my new home theater and spent a lot of time viewing content on both the Optoma and Visual Apex website. When I was ready to buy, I purchased the HD70 through Visual Apex and received what I would consider to be the best customer care process of any internet-based transaction I have made in the past year. If you've ever had someone "overcommunicate" something to you, you definitely come away from the experience feeling more confident and self-assured. <br> <br> Spending $1,000 or more with an e-tailer might give some shoppers pause, but I can't express any misgivings, simply because Visual Apex's on-line ordering, shipping notification and thorough follow-up processes are second-to-none. In addition to receiving both a free high-quality ceiling mount and dust cover, Visual Apex did a fine job of making it easy for me to claim the manufacturer's rebate of $200. <br>

 I would shop here again

by jtippolito, March 6, 2008

I purchased a Panasonic projector in 2004 and when it was time to upgrade this year Visual Apex was my choice again. My brother and nephew purchased their projectors from Visual Apex also. Fast courteous service, shipped out same day, email notifications for shipping and tracking, everything you are looking for without the hassle of the theater store hard selling you the brand the have too many of on the shelf. Keep up the good work! <br> <br> Joe <br>

 I would shop here again

by btoll, February 26, 2008

I purchased a Panasonic AX200U from them as well as a 700U a few years ago. I had great experiences both time. They shipped the same day as the order, had the very best prices, and the customer service is nothing like I've experienced since the web. <br> <br> They have a great web presence and great customer service on the phone. I've never seen both at the same company previously. This time I had the pleasure to work with the president of the company and he took over 30 minutes to explain everything and discuss the state of the art in projectors and what best suited my needs. A wonderful shopping experience.

 I would shop here again

by dcsj1948, January 12, 2008

I ordered a large flat panel HDTV. Prior to ordering, the few questions and concerns that I had were immediately responded to by email and were answered to my satisfaction. When I initiated the order, it was in stock and shipped the same day. I was notified when the order was received and when it was shipped along with a link to the UPS site so that I could track the shipping. The order arrived within 5 days in excellent condition. Visual Apex is an authorized dealer for the Pioneer TV which I purchased. They have continued to follow up after the delivery to make sure that I am satisfied.

 I would shop here again

by marcelchap, January 11, 2008

Excellent prices. Great comparative information. Delivery was exactly what was described. Personal follow up with Customer service to verify the condition of my purchase at delivery, and if I had any questions about the product...a first from any online retailer I have ever dealt. I have already recommended them to friends and associates, knowing they will be well served.

 I would shop here again

by wibbles, January 6, 2008

I purchased a 50 inch Panasonic plasma from this excellent company right before Christmas. It was shipped the next day after I ordered late in the evening and arrived perfectly within a week during a crazy time of year. Excellent, knowledgeable sales staff. Very professional company. Plan to buy from them again!

 I would not shop here again

by rocket013, December 29, 2007

I purchased a 50" Pioneer plasma, an Oppo DVD player and wall mount through Visual Apex on Nov 19. While price was not the lowest, it was very competitive and I had read good reviews on-line, so I decided to go with a more established name for such a     Read full review...

 I would shop here again

by quarlo, December 21, 2007

I recently purchased a large, expensive TV from Visual Apex. The display arrived in pristine condition - there wasn't one dent, ding, scrape or cut on the carton. The freight driver was extremely helpful, courteous and efficient. To say that I am completely delighted with my new 60" plasma display and the experience of ordering through Visual Apex would be an understatement. I would order from them again in a heartbeat and would recommend them without hesitation to friends and family. <br> <br> It is a somewhat daunting prospect to order a $5000 piece of fragile video equipment sight unseen, but Visual Apex performed flawlessly before, during and after the sale. Thank you for a most excellent online shopping experience!

 I would shop here again

by jforbus, December 21, 2007

I had a very good experience with Visual Apex. I ordered a Panasonic PT-AX200U projector from them. Their customer service was excellent, and the unit showed up promptly.

 I would not shop here again

by sandiegojohn, December 18, 2007

Online shopping seems an exercise in compromise. It's almost impossible to find everything that I want: price, quality, and service. So, when I am fortunate enough to find a company that delivers it all, I am always happy to take the time to write up a     Read full review...

 I would shop here again

by terryrh, December 17, 2007

Let me start out by saying that Visual Apex is amazing. The level of their customer service is outstanding and they have easy ordering options. I ordered over the phone and their customer service was well informed, polite and helpful. They definitely made purchasing from them a pleasure. I ordered a projector and screen and received them both within a week. It was exactly what I ordered. Their prices are very competitive and they even gave me a great deal on the screen. I look forward to doing business with them in the future!

 I would shop here again

by almonds, December 13, 2007

In a world of confusing acronyms, lingo and abbreviations choosing a home theater setup that will truly 'wow' you and be affordable is nearly impossible! <br> <br> I've been researching HDTV / Home theaters for months and when I finally decided to go with a front projector, I had to start all over again - how does one choose a front projector when there are so few big box stores that actually have demo units on display, have sales people that know something about them, and have really competitive prices? Answer is online shopping and research. <br> <br> Research for me started with Projectorcentral.com - seemingly unbiased reviews of both equipment and resellers. After froogling and searching I decided to make a few calls to resellers to ask questions. <br> <br> After calling Visual Apex and speaking with Jim J. I was sold. I was treated well, had my questions answered well and to my satisfaction. I'm a newbie at this and can greatly appreciate the time Jim took in answering my simple questions. <br> <br> Price and shipping were the best around combined with personal service - I would rate Visual Apex number 1 for any online reseller I have used.

 I would shop here again

by cramam, December 11, 2007

I bought a Panasonic at-200u projector from Visual Apex. I had a lot of questions which were completely answered. The order was delivered on the promised date. I was however missing an HDMI cable. No problem. I called at 6:30 PST and it was o n my porch in 30 hours. I was stunned. I have since been called by a manager to confirm my satisfaction. These guys are the best. I'll buy from them again.

 I would shop here again

by lsbasiaga, December 8, 2007

customer service was the best I have ever recieved. before and after the sale. delivery was fast and after I installed the Optoma HD70 projector Visual Apex called to make sure I was satisfied and also to answer any questions. I would recommend Visual Apex and the Optoma HD70 to anyone.

 I would shop here again

by imesmail, November 30, 2007

Trully have had a great experience in my purchases with visualapex.com. I received my product as promised (an Elite screen) at a very good price (the lowest i could find).

 I would shop here again

by nissa77, November 28, 2007

My entire experience with Visual Apex was fantastic. The price for the DVD projector system I ordered was almost too good to be believed, shipping was fast (and free in this case), the system arrived in excellent condition and everything worked great. I couldn't ask for more than that.

 I would shop here again