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Very easy and professional. Excellent packaging - double box. Arrived early.
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The people I spoke with before the purchase and the fellow I talked with after the tv arrived were very helpful and friendly. Panasonic had left out one important step in the set-up of the tv, but within 20 seconds the Crutchfield tech knew exactly what we needed to do to get the tv operational. We're thrilled with the product and the folks at Crutchfield--whom we chose, by the way, because Consumer Reports rated Amazon.com and Crutchfield as the top two places to buy a tv on line, and Tweeters one of the best places to buy at a retail store. Tweeters wouldn't budge much on price, leaving a $278 gap between the onlines and Tweeters, so we ruled out Tweeters, who were downright rude, using scare tactics we thought were totally uncalled for. And we chose Crutchfield over Amazon because the Amazon tv was really being sold by a company named Beach Camera who said their policy on returning a set that had problems was that they don't allow returns. And, frankly, we had some misgivings about buying a tv from a company whose expertise was, clearly, focused on cameras, not tvs. A week after our purchase (which arrived a day early, by the way), we think we chose the right vendor.
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Customer rep was friendly and knowledgeable..delivery elapsed time wasd excellent
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The shopping experience was excellent at Crutchfield. The price was good, the shipment was great and their support for installing the product was amazing.
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Terrific
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I was able to research the products available, including a lot of customer reviews, and found a product I'd not heard of before. It works great and was easy to install with the instructions and other comments.
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Product came on time and with all parts necessary for installation. I was extremelypleased and cannot wait to install it for my wife's birthday
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I was not sure of the exact product I needed, but the web page made sure I ordered the proper speakers. Very easy and user friendly !
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I've dealt with Crutchfield in the past and have always had a great online shopping experience. I, highly, recommend them.
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great
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Secure, professional, and easy. I even remember the name of the rep. that was helping me, Phil Lang, at Crutchfield. I was totally satisfied, and I very much enjoy my new radio!
Many Thanks!
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The website was easy to navigate, and the ordering process simple and straightforward. My purchase arrived a day earlier than the tracking information indicated, was new, well packed and complete. Shopping with Crutchfield was a pleasure. I will order from them again.
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Good
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Crutchfield has always offered a product selection, information and customer service that I have found to be unparallelled anywhere in the shopping experience. This experience served to meet if not exceed that expectation. Thanks for proving that attention to detail and the right thing is still out there!
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Great experience
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No issues at all - I needed to change my order, and the customer service was great! Thank you to Lincoln at Crutchfield!
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The selection and quantity of items is excellant. I didn't have another merchant to compare the price of my item that I purchased. Don't know if it was a compatible price or not.
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I found the eperience very good.
In regards to question #6 no phone call or mail-in form was required to make my purchase, I made my purchase using e-mail.
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Very easy to shop. Several options clearly defined. A minor problem (remote control did not work) that was out of the merchant's control and that was rapidly corrected.
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excellent service. excellent web site.
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Excellent purchasing experience overall. No problems, excellent ease navigation through website & found exactly what I needed for a GREAT price! Have already found other products to buy & have already made additional purchases since awaiting the delivery of my other products.
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