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ShopNBC
Average Rating: 2/5.0 store rating
On-Time Delivery 3
Customer Service 2
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Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
SHOP NBC FRAUD - DOING BAD BIZ W/ CUSTOMERS !
by yallison, May 8, 2008
CAN YOU SPELL & SMELL FRAUD ? <br> big time ... have your people ~ Attorney contact me ! okay .... what they are doing is bad Biz with the customers , & playing games with our intelligence ! <br> I smell CLASS ACTION SUIT ... HOW ABOUT YOU .... <br> <br> SAME PROBLEM WITH , SELLING ME A DEFECTIVE LAPTOP COMPUTER ! BUT I'M A COMPUTER TECH BY TRADE .... OKAY I'M NO BODY'S FOOL .... NOW

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
Potential ShopNBC.com Customers BEWARE!
by tjack6868, March 1, 2008
Potential ShopNBC.com Customers BEWARE! <br> <br> After experiencing ShopNBC "Customer Support" for the first time, I have become personally aware of their non supportive approach to their products - Specifically, The 65" WD-65374 DLP TV. I have had this TV for 1 month. The only support that Mitsubishi can offer is the extensive repair work that is now needed to get this TV back to working condition. This TV has blown a "light engine" according to the Mitsubishi authorized 3rd party repair person, that I had to call, to come and diagnose. His recommendation, "If this were mine I'd get this whole TV replaced, it's only a month old" ShopNBC.com simply washes their hands of you once you shell out your thousands for their sub-standard products. In addition, they offered a 100.00 rebate but declined to pay since I turned in the wrong UPC code off of the box that had 5 different UPC codes on it! <br> I am new to these review sites, but I am determined to let everyone know, ShopNBC.com could care less about you as a customer! They offer no support so BEWARE and tell your friends!!!!!!!! <br>

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Poor - Did not receive my rebate
by valasek, February 22, 2008
I recently purchased a Sharp Aquos TV from ShopNBC and was very happy with the delivery and the TV itself. My problem is with the rogue rebate company that they deal with, Worldwide Rebates.com. I sent every possible barcode label that I could find and I still was rejected to receive my $100.00 Rebate.I did this twice as a matter of fact. I hope someone else that has had this problem with this bush league organization will echo my sentiments. Thank You!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
SHOPNBC&RENATO WATCHES SCAM DIAMONDS
by ncognito_13, February 20, 2008
I purchased a diamond gents Renato Watch that was claimed to have 2.45cts of G color and VS diamonds. This fact was also clearly stamped on the case back of the watch. When the watch arrived I examined the diamonds with a 10x diamond loupe as I am a     Read full review...

x I would not shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
ShopNBC has treated me well, I think.
by cumnuts2000, February 19, 2008
I purchased a 50" DLP tv. The unit arrived in fine shape. Ten days later the sound stopped working. Could not even make sound from attached sound system. I called for the 30 day trial to be suspended immediately (remember! starts from order date). I     Read full review...

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
The best find I have ever gotten
by julialynn, February 15, 2008
This is the best online and offline store available to any person who loves Italian jewelry reminiscent of ancient Rome or luxury items you could not otherwise afford. The service has always been courteous, the returns processed in a timely manner and the quality of their stuff is second to none. I bought a few Pamela McCoy faux furs this winter and never do I go out without getting heaps of compliments and stares because the quality is so high and the coat is so warm as well as beautiful. If you have ever dreamed of owning gold or diamonds but could not afford it, the value pays are reasonable and can make your dreams come true. The other two shopping networks are not as high end or quality as Shop Nbc and I love it so much. I am a loyal customer and hope to see it prosper greatly in the future by expanding their line of goods perhaps clothing for the working girl that is pretty and affordable.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
Jewelry never looks as good in person
by loistarleton, February 4, 2008
Their jewelry never looks as good in person as it does on the TV. I have bought 8 jewelry items in the last year from shopnbc and they have all gone back. I recently bought a set of earrings, $170, and a necklace $85. Neither item looked as nice as it did on tv. The pendant on the necklace was set off center and the earrings were so flimsy that I was afraid they would break after more than one use. I shop for jewelry from three other tv channels and the only time I return something is because I decide the item isn't what I wanted not because the item is poorly made. I am giving up on shopnbc. Also if you use their prepaid return label they want to charge you $7.99 PER ITEM, they sent me all three items on the last order for only $3.00, what a rip-off.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Shop NBC should be chop shop NBC.
by palisades011, December 26, 2007
I do not buy from shop NBC, however last christmas, I was given a gift of an Avion 32inch LCD TV, and for the most part it functioned well. Then one year to the day the AC adapter failed. I called Shop NBC and several time to no avail they were rude, uninterested in the issue and could provide no additional information on replacement parts. I finally found the ac adapter online via an e-bay supplier. When I placed the order I was told that Shop NBC customers are their number one revenue source for adapters since most of the equipments fails with in 1 to 2 yrs of purchase. You have got to love a company that has created a brand new industry just to repair their products. Gee wonder if its a subsidiary???

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Can't get any worse then SHOPNBC.COM
by sunny3818, December 17, 2007
October 2007 was my first experience with SHOPNCB.com, and never again, they are liars and thieves. I ordered two winter coats, they were sent by mail without any delivery confirmation, the first coat got lost (so they say), and the second coat from     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Terrible Experience, Customers definately not cared about
by kelliann06, December 12, 2007
I ordered a laptop computer and a flat screen TV Labor Day on Shop NBC. My computer came fine and I was satisfied with the product. My TV, although, was damaged in shipping (meaning it NEVER got to me) and I was never sent out a new one, or even     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Very bad experience with their shipping methods,3 packages lost in one month!
by diggergerm, December 10, 2007
ShopNBC has now lost 3 of my watch purchases in one month! Their customer service is lousy! ShopNBC blames DHL,and DHL (the shipping co.)blames ShopNBC! It took numerous phone calls to get any help at all! No one seems to know anything about what is going on!

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
Lousy service!! Disappointed in Television
by notvshopping, December 2, 2007
Last Christmas we ordered a 42" LCD Television. The television arrived on time, but had two bright pixels. They promised (meaning Jim Peterson) that they would either replace the television or send a serviceman to our house if anything was wrong. WRONG!! When we called Shop NBC, they just said it's not our problem, call the manufacturer. The manufacturer told us to call Shop NBC. What a runaround!! Other than the two bright pixels, the television is satisfactory. We also sent in the rebate forms,etc. within 30 days of the purchase of the television and almost a year later, no rebate!! I wonder why Jim Peterson is not on Shop NBC anymore? Could it be that he exaggerated the claims on the televisions? <br> <br> I was glad to read the reviews on the jewelry. I won't order any jewelry from them as I had planned. Thanks for keeping me informed. <br> <br> I like Pamela McCoy's fashions, they are great and of good quality.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
ShopNBC Ripoff
by hateshopnbc, August 15, 2007
Words that describe ShopNBC for me are Liars, Fraud, Snakes, Cheats, Con Artist, Non existent customer service. Their "Protection Plan" promises in home service, NO shipping costs, NO hidden fees. Only six months after a purchase, they tell me, "Don't call us, call mfg" even though I paid an extra $160 for their super-sized service plan. The sales pitch and cover letter from ShopNBC are misleading and bogus, on a good day. My advice is to never turn on the ShopNBC channel and above all, do not buy a product or warranty from ShopNBC. They do not stand behind their products. Though I have written confirmation of a service plan that promises in home service, no shipping costs and no hidden fees, I was told they no longer provide in home service and to pay for packaging, shipping and insurance. Avoid ShopNBC!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
TERRIBLE CUSTOMER SERVICE/ SHODDY CAMERA
by susieq2214, August 9, 2007
I too was a satisfied shopnbc customer for many years. In fact my very first purchase with them was for a used $2000 Bedat watch that I still have and love. I made many purchases from them until one day, I decided to buy a relative a Christmas/Birthday     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
Absolutely terrible-will never purchase from them again.
by suseea, July 30, 2007
On June 12th, 2007 I purchased a 14K gemstone ring, <br> item #J181141-05841-00011. After wearing the ring only three times, I went to place it on my finger yesterday and one main stone is missing. I called Customer Service and they basically told me, sorry you are a little past the one month return period, we will neither replace or exchange it. <br> Their customer service and poor quality control on product go hand in hand--horrible. I purchased a ring mid June of this year, slightly one month later a main stone falls out. They refuse to exchange it or repair it. Absolutely did not care at all. I would caution anybody to be very wary of making an important purchase with Shop NBC--they have your money and couldn't care less after that. <br> Places like this really can rip consumers off. I would suggest that as many people as possible post their problems with Shop NBC and call in to their live studio "talk to the hosts" to voice their opinion on air.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Shop NBC ARE ARE SCAMARTIST !!!
by brianbmb, July 28, 2007
SHOP NBC SUCKS!! Bought a watch, watch arrived not working, returned watch, ShopNBC cannot locate return item, sent them a tracking number to prove item was returned, they will not issue to my credit account, and continue to take out monthly payments!! Save your money and headaches and shop elswhere!! Dont get ripped off like I did!!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Unprofessional rude customer service and unethical lost items policy!
by mkatan, July 27, 2007
I shopped with shop NBC for years and until recently was quite pleased. I know allot of their jewelry is overpriced but occasionally I found decent clearance deals and they also carry some watch companies that I like. Recently however I had 3 bad     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
POOR QUALITY BACKED UP BY POOREST CUSTOMER SERVICE
by cynarae, July 7, 2007
It's been a couple of years since I've last shopped with ShopNBC but the experience is indelibly imprinted in my memory. I'm the first to admit that I like to shop and shop everywhere: retail, television, Internet, everywhere from QVC, HSN and eBay to     Read full review...

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
No troubles; all experiences positive.
by jwardl, July 5, 2007
I've personally had no real problems with ShopNBC, and have found the quality of items purchased to be as good as or better than represented. I'm quite the bargain hunter, and have found their prices to often be the best available (of course, no one is ALWAYS the lowest -- not even Wal-Mart). <br> <br> The only "problem" was my last purchase -- a 52" DLP TV. I'd ordered before using their Value-Pay program, and was perplexed that I had to wait almost 10 days to be approved for the TV to be shipped. To be fair, however, I'd never ordered anything that expensive from them before. In any case, despite the delay caused by this, the item still arrived on the day they forecasted when the order was first placed. <br> <br> Speaking of the Value-Pay program, I love it. Few retailers will offer 5-6 months at ZERO interest, without having to wait for your merchandise (as in lay-away), or fill out a formal credit application. If your credit isn't perfect, or you simply don't want to deal with the complications and expense of another revolving line of credit, it's definitely the way to go.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 3/5.0 store rating
NEVER AGAIN!
by sargeralph, June 21, 2007
To those of you that applaud ShopNBC.....beware if you ordered any electronic items, particularly TV's. I purchased a Protron 32" HDTV and was thrilled by the picture quality. A friend saw the set and ordered one himself. I subsequently ordered one for     Read full review...

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
ShopNBC is a mediocre experience.
by buddybear, June 2, 2007
Items that Shop NBC advertises on their website and TV sometimes do not seem to exist or are back-ordered while the website and their customer service people say they are available in the warehouse and their hosts are still hawking them on TV. Overall, shopping with ShopNBC is a mediocre experience with uninformed customer service personal.

x I would not shop here again
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