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Do not trust their reviews
by shaz68, April 6, 2008
I ordered THE SHIELD FINGER GUARD which had **** glowing reviews on their website. This product was one of the worst baby safety products I ever had. Although they are supposed to stay in place while opening or closing doors, they would pop off as soon as the door was moved. I returned the product, but was out the cost of shipping.
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I tried to post a negative review for this product, but they do not post negative reviews. I do not trust a merchant that only publishes positive feedback. I am very disappointed because I often rely on the posted feedback to see what others thought of a product. This is a very deceptive practice.
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The selection of products and overall website is fine, but do not purchase anything on this website if you do not already know the performance of the product. Or, be sure to research the product from a more reputable source that will supply both positive and negative feedback. I can only assume they write their own reviews without even testing out these products. I find this very disappointing in particular for a company that sells baby safety products.
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good products, untrustworthy
by amh999, November 16, 2007
I've shopped with One Step Ahead several times now and purchased some great products there that I really like - I have not seen some of these products anywhere else. But my experience has not been all positive. In my last order I received a Potty Watch whose batteries were on their last legs - it worked for about 5 minutes. And the business does not seem to publish reviews that are less than glowing. Several times now, I have attempted to publish a non-controversial 3-star review there, and it has not appeared either time (despite being registered and logged in at the site). I have lost trust in this merchant and will not be shopping with them again.
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BE PREPARED TO PAY DOUBLE SHIPPING IF YOUR ITEM ISN'T AS IT WAS DESCRIBED!!!
by pdxdaylight, November 5, 2007
I purchased a Halloween costume for my son and paid over $7.00 for shipping for an item that was only a few ounces. Unfortunately the item didn't fit at all. It was very cheaply made and would unsnap as soon as he sat up. The description said
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Slooooow shipping
by xshopperx, July 17, 2007
I have ordered from One Step Ahead on two occasions. The first time, it took several days for my order to be processed and 3 times as long to finally receive it. I thought that perhaps that was just bad luck on my part so I went ahead and ordered from them a second time. Same experience as before. It took 4 days (not the 1 day as they stated in my confirmation email) to process my order and here it is day 8 and it hasn't shown up yet. They have a very funky shipping practice where the package starts out with FedEx but ends up being handed off to USPS. Not to mention that the shipping costs are higher than at other merchants. You would expect with the amount they charge for shipping you would get your order in a more timely manner! I probably won't shop with them again unless they have something I can't get elsewhere and I don't mind waiting forever and a day to get it.
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I DO NOT RECOMMEND THIS INTERNET RETAILER TO ANYONE, EVER.
by jes4193, July 5, 2007
I live in New York and I placed two orders from this Internet retailer to be shipped to my daughter and granddaughter in Tennessee. I clearly filled in the separate billing and shipping addresses, and confirmed the Order as directed. I received the
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Enjoyable and Unique Place To Shop
by susieq112, March 16, 2007
Ah I cannot avoid finding things in catalogs and on the internet that I must have, but can't seem to find anywhere else. One Step Ahead offers a variety of products for babies and toddlers. From highchairs to car seats to bowls and spoons. I have
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Staying <i>One Step Ahead</i> in the parenting game
by mjtriplett, March 7, 2007
One Step Ahead specializes in offering unique products that cater to children from birth to 3 years old. I first discovered the website when Kid was only a couple weeks old as a result of receiving their catalog in the mail. I love to browse
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Fast shipping, comparable prices, excellent selection, unique
by kp81872, March 7, 2007
I love One Step Ahead. I have been shopping with them for 4 years now. Their products are often unique. I have purchased a variety of things over the years and have never been disappointed. Their online store is great, easy to find things, easy to order. Their selection of items is huge and very nice. We have gotten puzzles, food preparation items, toys, household needs, and everything has lived up to its expectations. Highly recommend this store. It may seem a little pricey on some things, but it is worth every penny. Shipping times are great, I always have received my items well withing the time stated.
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I was very pleased!!! Very fast shipping! Would definitally shop again!
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This company offers a lot of products you don't see anywhere else. Good service.
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No problems
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They charged me shipping fee although I used their free shipping coupon. I had to contact them to get reimbursed. This was not the first time it had happened. Their products used to be very unique and special so I didn't mind paying higher price and shipping. However, there are other online stores that sell the same type of items a lot cheaper now. I would buy from One Step Ahead again if I find free shipping or discount coupons but not without them.
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The doll house for my daughter unfortunately arrived in its original packaging. Thinking it would be shipped in an ordinary brown box, I allowed her to open the door when the itms from One-Step-Ahead were delivered and she saw the doll house, spoiling the surprise.
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no nonsense, got the items ordered at a reasonable price in a reasonable time period.
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Great products!
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I had previously ordered this same product for my older child. I was pleased with the product so I ordered one for my younger child. Both times it was easy to order the booster seats through One Step Ahead and received the seats without any problems.
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Great merchant I visit there website often and recommend them often.
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quick and easy to order on line. quick delivery of product. it was in good condition but the product's packing looked old.
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The product I received was to my satisfaction.
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Purchased from One Step Ahead because of the products great price compared to other web sites prices. Will continue using this site provided the prices aare right.
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Easy, fast service.
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One Step Ahead
