by ciaracat, August 7, 2008

I too wish I had read on this site before ordering. Four week after my card was charged, I still don't have the order. I've sent four emails, called the "customer service" folks twice and THEY have emailed. No response. This is obviously a fraudulent company so I will be called my credit card company and the better business bureau.

 I would not shop here again

by skw831, July 31, 2008

I wish that I had come to Epinions before ordering from Cajun Supermarket. I can relate to all the reviews I've read - this company is terrible! I placed my order 7/2, payment cleared by account on 7/9 and as of 7/31, my order still hasn't shipped. I have called the 866# on the website and all they can do is take a message and tell you someone will call back within 48hrs - yeah right! I've called 4 times and sent 3 e-mails - no response yet. I will file a dispute with my credit card company to try and get my money back. DO NOT ORDER FROM THIS COMPANY!

 I would not shop here again

by zeitlerd, May 13, 2008

I placed an order 5/3 and since that date the order shows a status of "sent to warehouse". No response to 3 trouble tickets, phone calls not returned. I cancelled the order. It's a shame really, they seemed to have such an extensive selection. A pity they don't live up to their promises.

 I would not shop here again

by lemurfemur, May 13, 2008

This company is utterly terrible. I ordered a bunch of potato chips which one can not get where i live. Upon receipt of the order I noticed that not all the product was received. I went to their support page and logged an issue. I wait 3 weeks, and i get     Read full review...

 I would not shop here again

by emanem, April 18, 2008

One better word. . . CRAPPY!! (they won't let me use the words I want to use) I have had a pending order for almost a MONTH! No follow up, no email. No more orders from me.

 I would not shop here again

by tomscotman, April 3, 2008

I ordered several items from Cajunsupermarket and never received 2 items and one item were unacceptable condition. Calls to Cajunsupermarket were never returned and their "support" website never resulted in any return communications. A complaint to the BBB of Baton Rouge resulted in no reply and a complaint to the Atty general of LA resulted in a reply that supplied bogus information (they shipped the order w/ dry ice and supplied an invoice for ordering dry ice after my order was shipped ) and also not even answering my question about items not even shipped but charged. <br> <br> I would recommend not ordering from this outfit!!!

 I would not shop here again

by montanamitch, January 29, 2008

WHOA!! DON'T ORDER from this place!! I ordered a very expensive "Turducken" They finally shipped it, whatever it was. There was absolutely no Duck in it anywhere to be found. And no Chicken either. I think it was packaged back in 1967 and shipped to me in Dec. 2007-It looked like something that had already been eaten once or twice, if you know what I mean. To make matters worse, I've had no response to 6 attempts to contact them to get it resolved. Wish I had read the experiences of others first.

 I would not shop here again

by mamachan, December 9, 2007

I never buy from the cajun Supermarket never. <br> Order item never shipping. <br> It is seems Fake company fake customer service. <br> Customer telephone service just get order. <br> They do not know another telephone number.(maybe know but do not tell us) <br> web customer care site does not work , too. <br> They just charge money from us. Never shipping. <br> Please check them by better business bureau. They did not recommend this company. <br> This is first time bad experience about internet shopping for me. <br> If you order from them, please try to call credit card company.To return the money from them. <br>

 I would not shop here again

by notabozo, October 13, 2007

Terrible company. Products that expired in the year 2000 were shipped, some others so old the color was faded from the containers. No packing, just dumped in a damaged, reused box with product packaging broken and contents spilled. No response to complaints at their web site and no other way to contact them. <br> <br> Never a shipping notice or information about delay. No tracking information. They did manage to immediately charge the credit card however.

 I would not shop here again

by cajunrascal, August 2, 2007

I ordered a gift basket which was IN STOCK exactly one month ago. I was told it would be shipped in 5 business days. It just arrived today, 25 days late. The Customer Service department is non-existent. You can only speak to representatives who will take your phone order. I left 3 messages with 3 different people who marked my call as URGENT and was told that someone would contact me by phone & email me immediately. I'm still waiting for that call. Meanwhile, the gift basket I ordered was MIA but the money had been taken out of my bank account immediately. I made sure to bond my order which I highly recommend. I had to actually contact the bond company to complain about my situation. I was told through an email from BUYSAFE that they would follow up and take steps to resolve the situation. Finally, my order has arrived but with no Card attached. So after the entire ordeal the recipient has no idea that the gift basket came from me. Nightmare!!!

 I would not shop here again

by kimblem, June 12, 2007

WORST. Pending order for a week. Outsourced website with outsourced customer service. If it is going to take that long to fulfill an order, why would anyone pay for overnight shipping??? <br> <br> A real CAJUN would offer lagniappe!!!! <br> <br>

 I would not shop here again

by dawngates, April 13, 2007

One word.... DREADFULL!!!!! I wished I looked at this site before ordering. I placed a HUGE order on 4/3, got an e-mail stating the order went thru, and it's been Shipment Pending since!!!!!!! Like soo many others, tried the     Read full review...

 I would not shop here again

by hatter4567, March 8, 2007

Terrible company.Two weeks later and the item still isn't shipped.A phone number that is never answered even by a machine.I tried to complain via a second website that they send you to but the proper fields do not appear. These people know they have too many complaints to handle so they ignore them. I can't reach them to cancel my order.I would never do business with them again and suggest that you avoid them.

 I would not shop here again

by majikcheese, February 20, 2007

I received a broken product which first of all was over 2 weeks late in arrive, which I was told I could return, 2 tickets on their "help website", 9 phone calls (they don't actually have a customer service number you can call), 2 e-mails and 3 months later I have HEARD NOTHING!

 I would not shop here again

by alw3753, February 16, 2007

These people are horrible. They dont have anyway to reach them if you have a complaint because their "support site" doesnt actually work. They said that my shipment would take 72 hours to process and ship out, and the shippment would take 3 to 8 days to arrive after being shipped. My products were not on back order, and I never recieved an update to there status. When I went back onto the website to check my account, 9 days later, my shipment was still in the warehouse and had been there for 6 days.

 I would not shop here again

by seraphina_98, February 12, 2007

I am not satisfied with the service I received from this company. My order was not timely shipped and I was unable to contact someone from customer service in order to cancel my order. I also did not receive the promised emails concerning my order.

 I would not shop here again

by Cajun Supermarket Shopper, January 17, 2007

I was looking for a christmas present for my father, who is extremely particular when it comes to what he likes. I was excited to find exactly what I was looking for at Cajun Supermarket, and at a significantly lower price than other websites. It was easy to order, affordable, and my shipment came earlier than expected! It made me a hit at christmas.

 I would shop here again

by Cajun Supermarket Shopper, January 7, 2007

I still have not received my merchandise, nor any explanation as to why it's been delayed. I have tried to make contact, via email customer support, with the company, but have never received an acknowledgment. Since my credit card has not been charged, I've just chalked up the experience to an unreputable website. If I ever get the products, fine, if not, I just hope I'm never charged for them!

 I would not shop here again

by Cajun Supermarket Shopper, January 7, 2007

The order was placed on December 16th, Their on line tracking system was not working, Repeated phone calls to trace were of no help and no one ever called me back after talking to their customer service people, who could not help track the order. The order was received on January 4th, 20 days ( twenty days ) later.

 I would not shop here again

by Cajun Supermarket Shopper, January 5, 2007

The order was placed on Dec. 15, 2006 and as of 9 a.m. on Jan. 5, 2007 still has not been received. When we called about the order we were told someone would contact us within 24 hours and 48 hours later no one has called. We feel this is not a very good business practice and will not buy from this merchant in the future.

 I would not shop here again

by Cajun Supermarket Shopper, January 4, 2007

I highly reccomend this site to "displaced cajuns" unable to find the necessities of life in their new living area

 I would shop here again