| Author's Rating: |
 |
|
The mono pod-Awsome, The memory card...
by Wolf Camera Shopper, January 16, 2008
The mono pod-Awsome, The memory card reader was not even for the camera that I bought from them, I specified the camera model,I would shop at wolf again!I'm learning:)
I would shop here again
|
|
| Author's Rating: |
 |
|
The customer service and order...
by Wolf Camera Shopper, January 15, 2008
The customer service and order confirmation precess are very difficult to use due to the non-english speaking representatives.
The e-mail confirmation follow through was not completed until I called to question whether the order was confirmed.
This took 3-4 times and several days before an e-mail acknowledged the confirmation.
I still need a rebate form for the Epson Photo Printer I purchsed. This was not a good experience.
I would shop here again
|
|
| Author's Rating: |
 |
|
My experience with Wolf Camera was...
by Wolf Camera Shopper, January 14, 2008
My experience with Wolf Camera was totally unacceptable. They overcharged me twice - on shipping and on the actual product. They tried to cheat me out of the free bonus items that were included in the special they were advertising. They made no offer of restitution. They were rude and uninformed -- even at the corporate office, not just the customer service dept. They canceled my entire order because ONE item was not available. I had to make countless phone calls to multiple departments to get my issues settled, and they still were unwilling to work with me in a professional manner to resolve my complaints. I will not shop here again, and I have told all my friends and family about this horrible experience. I have more important things to do than this, but the experience was just that bad.
I would not shop here again
|
|
| Author's Rating: |
 |
|
easy to use, fast delivery
by Wolf Camera Shopper, January 11, 2008
easy to use, fast delivery
I would shop here again
|
|
| Author's Rating: |
 |
|
I had no trouble with this purchase and...
by Wolf Camera Shopper, January 10, 2008
I had no trouble with this purchase and received it in very good condition in a timely manner especially considering the proximity to the holidays. I would recommend them.
I would shop here again
|
|
| Author's Rating: |
 |
|
I had to purchase this piece of...
by Wolf Camera Shopper, January 9, 2008
I had to purchase this piece of equipment by a specific date. I allowed the company several days just to get the online order and out of nowhere I get an email to confirm the purchase. I called customer service as requested and advised them that I had to have the money spent by a specific date and that I needed them to process the credit card. The next day I got another email asking for the same confirmation. By the time this was over, I had received SEVEN copies of the EXACT email. I missed my deadline for the purchase. I will NEVER shop with this company again!!!
I would not shop here again
|
|
| Author's Rating: |
 |
|
It was very easy
by Wolf Camera Shopper, January 9, 2008
It was very easy
I would shop here again
|
|
| Author's Rating: |
 |
|
Very easy to work with!!
by Wolf Camera Shopper, January 9, 2008
Very easy to work with!!
I would shop here again
|
|
| Author's Rating: |
 |
|
It was a good experience.
by Wolf Camera Shopper, January 8, 2008
It was a good experience.
I would shop here again
|
|
| Author's Rating: |
 |
|
the experience was good until I got to...
by Wolf Camera Shopper, January 8, 2008
the experience was good until I got to the end of the order,and it told me that there were two orders(I only ordered one). I immediately sent an e-mail to your customer service informing of the problem. A day later I got an e-mail telling me not to worry that only one order was being shipped. Well, of course I received two orders for the same thing. I called customer service to inform them of the problem and how to ship the extra one back. This was an experience in itself as I was speaking to a person of Indian decent so you can imagine the barriers there. He told me he would send a shipping label to my e-mail the next day to use to ship the package back(after very much complaining by me). Well, the shipping label has yet to arrive, but I'm taking the box to the shipping office
this morning evev though I will probably have to pay the
shipping charges. I would hope that after you read these comments you would arrange foe me to be reimbursed for these charges. Getting the first package was good, but the rest was a "bummer".
I would shop here again
|
|
| Author's Rating: |
 |
|
Received item on time. The tracking was...
by Wolf Camera Shopper, January 8, 2008
Received item on time. The tracking was not accurate as it showed the item had not been mailed and I received it that day. Of course it is better to receive on time than the e-mail to state such. It just gave reason for concern.
I would shop here again
|
|
| Author's Rating: |
 |
|
Great product at a great price,...
by Wolf Camera Shopper, January 6, 2008
Great product at a great price, delivery free and prompt. I accidentally cancelled my original order and when I called to correct MY error, the service was excellent and I was able to reorder on the spot. I will recommend WolfCamera to any one!!
I would shop here again
|
|
| Author's Rating: |
 |
|
It was perhaps the worst online...
by Wolf Camera Shopper, January 5, 2008
It was perhaps the worst online shopping experience I've had.
After I filled in my order, the site told me the entire total cost and asked me to submit my order. I did. It showed a confirmation page, which I printed, showing that same total that I'd be charged.
Then I received a confirmation email, with a HIGHER total that I was being charged. No explanation for the higher price.
I called, spoke to someone named "Mark" in India, and was told "that's OK, because when we added it up, we came up with a higher total on our end." His site gave different numbers than the Wolfe site and original confirmation I had. He would not look at my confirmation, and said repeatedly that it was not a problem, that the higher price was fine.
I finally had to tell him that this was illegal before he'd do anything about it.
I have filed a complaint with the Better Business Bureau and am letting them handle it.
I would not shop here again
|
|
| Author's Rating: |
 |
| Customer service: |
 |
| On-time delivery: |
 |
|
Broken Promises time and time again
by johiley954, January 4, 2008
Town Centre : 400 Earnest Barrett Pkwy Twice I have visited this store - for a specific order - and twice I have been gravelly disappointed. What should have been 2 visits turned into 7. Passport photo: advised that it would take approx 20 mins. I
Read full review...
I would not shop here again
|
|
| Author's Rating: |
 |
|
I e-mailed wolf camera because my order...
by Wolf Camera Shopper, January 4, 2008
I e-mailed wolf camera because my order showed that it was being shipped to my home address and e-mailed to the recipient. I didn't want the recipient to be e-mailed about this because it was a christmas present. I called many times and customer service kept saying they had e-mailed me the gift certificate. I never received it even after confirming my e-mail address. I will never go to this website again to purchase anything.
I would not shop here again
|
|
| Author's Rating: |
 |
|
STILL WAITING ON MY COUPON FROM WOLF...
by Wolf Camera Shopper, January 3, 2008
STILL WAITING ON MY COUPON FROM WOLF CAMERA. WAS TO RECEIVE ONE UPON SHIPPING OF PRODUCT.
20 DAYS AND COUNTING.
I would shop here again
|
|
| Author's Rating: |
 |
|
I was able to find the item I wanted,...
by Wolf Camera Shopper, December 30, 2007
I was able to find the item I wanted, research optional items and make my purchase without any problems. I would purchase online again from this vendor.
I would shop here again
|
|
| Author's Rating: |
 |
|
I ordered the product 2 day delivery....
by Wolf Camera Shopper, December 28, 2007
I ordered the product 2 day delivery. I ordered on Monday. It was shipped on Friday. I was told it was shipped FEDEX. I could not track it as the tracking number did not show up on their list. I received the package on Monday to discover it was shipped UPS.
I would not shop here again
|
|
| Author's Rating: |
 |
|
I was able to find exactly what I...
by Wolf Camera Shopper, December 24, 2007
I was able to find exactly what I needed at a good price. The merchandise was shipped the next day and it arrived the day after that. Everyting was there and intact. I emailed a question about a $50 gift card I was to receive with my order, and I received an answer promptly. I would definitely shop with wolf.com again!
I would shop here again
|
|
| Author's Rating: |
 |
|
great company
by Wolf Camera Shopper, December 22, 2007
great company
I would shop here again
|
|
| Author's Rating: |
 |
|
Excellent product selection &...
by Wolf Camera Shopper, December 21, 2007
Excellent product selection & description. Incredible speed & accuracy in filling the order. The prices were very competetive with other similar vendors.I am very pleased with the overall shopping experience at Wolf camera & I would highly recommend this vendor to anyone.
I would shop here again
|
|