by shawnrdavis, August 31, 2004

I have made two purchases in the last couple weeks and this merchant is great. Not only do the offer good prices, but also no tax and no shipping charges. They send out detailed email confirmations of orders and have a feature on their site allowing you to track shipping status. When I got my shipment, it was well packed and was exactly what I ordered. I plan on continuing to shop with this merchant.

 I would shop here again

by ljoakes, July 10, 2004

I purchased the NIKON One Touch Zoom 90 online from Wolf Camera. It seemed to be refurbished, though they sold it as new. It has never operated properly. It "ate" my film in the beginning, then wouldn't rewind. After sending it back twice for repair, the display would indicate that it had rewound, then when you open the back the film was still right there...now EXPOSED. <br> Wolf's guarantee is only 30 days. (They have an outside vender do the repair.) <br> The delivery was several days late & the customer service was poor. <br> My suggestion? DO NOT BUY FROM WOLF CAMERA. Read the fine print. After 30 days, you're on your own. <br> <br>

 I would not shop here again

by toddionyc, May 6, 2004

Have been a fan of Wolf camera ever since using their local store on the Upper West Side in Manhattan. The sold me my Nikon N80 35mm camera set years ago and it was the best camera I have ever owned. They were great about educating me and were not     Read full review...

 I would shop here again

by deepeshtiwari, April 7, 2004

I have bought a dcr trv530 with the Expanded Service Policy from Wolf Camera. I turned in my camera for a repair on Jan 24th 04, on 14th feb they told me that this camera cannot be repaired and since this is a discontinued item, they will give me a giftcard for the amount that is written on my ESP document. Since then it has been 8+ weeks but I have not received it. On top, the local store who took my camera in do not return my calls, and when I go there, there response is we cannot do anything, this is with Corporate. So its more then 10 weeks since I first turned in my camera. The sales person there was not friendly at all. To me it looks like that these ESPs are waste of money and time. <br> This was at Store no 1272 in Cary North Carolina.

 I would not shop here again

by saleitem, March 30, 2004

I bought a Minolta digital camera from one of the local wolf stores.The sales person was very friendly during our first visit.But the next day once we bought the camera his attitude changed.He also sold us a battery charger for 30$ saying that the camera did not come with one-on the contrary the camera had a charger of its own. <br> 2 months later, we started facing problems with the camera and unfortunately we lost the store receipt.The camera is still under warranty and till today we have visited their stores 4 times, for them to track the receipt-yet to receive one.Very bad experience. <br> Bad product,Bad customer service.

 I would not shop here again

by shopouts, February 15, 2004

Wolf Camera is now owned by Ritz. The Wolf salesmen at the stores that I stopped at in the Chicago area regularly badmouthed Ritz. They said that Quanteray (Ritz's generic supplier)was Sigma's (Wolf's generic supplier)low end. When the Wolf salesmen are on commission, they sell what is good for them, not the customer. The selling price is not idicative of how much they make. A high priced Nikon SLR may not earn them as much money as a low priced Minolta point and shoot. Buyer beware. They also badmouthed Canon to me, saying that it was the most repaired brand that they carried. They love to push Sigma, Minolta, and Fuji.$$$ Not a bad place to buy if you know anything ahead of time...just do not trust them.

 I would not shop here again

by rw92109, January 4, 2004

I ordered a Panasonic DMC-FZ10 from Wolfcamera.com at full price of $599.99 on 12/16. I received it two days later. Fast service. <br> <br> However, they did not include the DigitalAdvantage package that was supposed to come with the camera. I called and they said they would ship it immediately. <br> <br> The major problem was that both in the 1/4/04 paper and online, they have the camera on sale for $60 less. I feel that because of how recently I bought the camera, I should get a refund of the $60. <br> <br> They refused saying I was outside the 10 day return window, so I would not get the refund. I'm not happy about that and appealed to a supervisor with no success. I intend to write, but expect another turndown.

 I would not shop here again

by spareye, December 19, 2003

I bought the camera with this store and it has some problem with LCD screen. I return the product to them and asking for new one. They said only 2-3 days the new one will return to me but I waiting about 15 days. No new one come. During that day I call them many times and I get different answer for my problem. Finally I make a decision to cancel the order and go to buy with another store. VERY BAD SERVICE.

 I would not shop here again

by eric06, December 14, 2003

We purchased a Sony Video Camera from a LOCAL neighborhood Wolf camera <br> store as a gift. We were sold on the idea of local sales and service support. We purchased an extended maintenance <br> agreement. Eleven months later we had a problem with the film loading mechanism. The store said they were unable to locate invoice records, name, address records, maintenance agreement, or camera serial # info. and refused to take the camera in for service. Don't be misled by these folks <br>

 I would not shop here again

by ariba60, November 24, 2003

I called Wolf camera to inquire about a Nikon F100. The guy on the phone has very little clue about Nikon products/lens. The he said he could not give me a price because his system was rebooting. After wasting some 20 minutes an a number of "can you hold on sir" and then he disconnected me. <br> <br> I redialed(don't know why I bothered) and another sales guy picked up the phone. He was more knowledgeable, however I had similar problems. This guy also took ages to find the price, but alway cam up with the price of lens range or models that I did not ask for. <br> <br> Seems like a Joke talking to these folks. I wonder if they just hire school kids who learn on the job. Anyway, after wasting 45 mins I did not get the price for the Nikon F100 or the f2.8 lens and flash. <br> <br> Just to keep things straight, the service in Wolf Camera shops is far better and varies from shop to shop. <br> <br> <br> Kay

 I would not shop here again

by asplatt, May 4, 2003

May 3, 2003. I tried to order the Fuji Finepix F410 which they said they had in stock in the US version, although I talked to Fuji the same day and they said the F410 would not be released in the US until August. Also they wanted to charge $499 for the     Read full review...

 I would not shop here again

by diverpam, June 5, 2002

<B>WolfCamera.com</b> helped me make my foray into the world of "real" cameras. Wolf offers a wide selection of cameras, lenses, and accessories on their website. They also feature online specials, rebates, and coupons. <br> <br> <B>Easy to Compare     Read full review...

 I would shop here again

by fisherman_dt1, May 8, 2002

I ordered a Nikon Coolpix 5000 digital camera. With this I ordered a lens cleaning cloth, and 128 mg flash card, and a leather carrying case. After a week of them refusing to tell what city it was shipped from I recieved a Nikon CoolPix 885 without the     Read full review...

 I would not shop here again

by wayne, May 5, 2002

I have attempted to order a telephoto lense for my Nikon digital camera on April 4th. My expected delivery is the first week of June!! Everytime I check the status it moves further and further into the future. This is the first and last ime I get     Read full review...

 I would not shop here again

by aszekeres_dt1, April 16, 2002

I ordered a Burner about 4 weeks ago. The Cust Service was great! Very helpful and nice. I cannot wait until I can order from them again... maybe I need some more tech     Read full review...

 I would shop here again

by DaleM_dt1, March 22, 2002

I beat their best price on Minolta 115 Freedom Zoom Camera by $39.00 and had it in two days. I tried to deal with them over the phone to get a better deal with none offered. Their salesperson was excellent in helping me to pick the right camera with the     Read full review...

 I would not shop here again

by maryr99_dt1, January 10, 2002

Even though it was more money, I ordered my Canon Elph2 from Wolf because I knew the name and the price included a battery, film and case. Since I'd had a bad experience with a New York dealer who sold me a remanufactured camera as new, I was wary of     Read full review...

 I would shop here again