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TERRIBLE Experience. I emailed Techonweb before purchasing to see if an item (WD Velociraptor) was OEM or retail. I was advised it was retail, but I received the OEM version. It took me 3 phone calls and 7 emails to return the item, and they wanted me to pay return shipping even though it was their mistake. Also, the $300 hard drive I ordered was shipped in a card board box with no protective packing material!!
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No problems whatsoever; great experience from someone who taught e-business.
by consultants, July 12, 2008
The only problem I have experience was the time I took to fill out the form because I never took a keyboarding course. I am a two finger typist. The rest was easy. I am a former college professor who taught e-business. They have passed all of my
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Had to return item for a different model. The process was simple and there was no difficulty at all.
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Overall, the customer service was good.
by dodig69, July 9, 2008
Overall, the customer service was good, including: quick confirmation of order via e-mail and FedEx tracking number.
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My notebook computer was delivered in 5 business days in excellent condition.
I would shop here again
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Good to do business with them.
by jvallino, July 3, 2008
Everything went fine with this order, and I would order from here again if they had what I wanted at a good price.
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Perfecto Mundo
by swamidon, June 25, 2008
I obtained customer service within about 4-8 hours. I had questions for both sales and rma. I received a prompt and accurate reply from both. I received the modem in perfect condition well ahead of schedule and I was up and running in a few days (only because my schedule was too busy that particular day). My experience was perfect in every way. I understood all the policies and knew what to expect the whole time - A+ - Great job TechOnWeb :-)
I would shop here again
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SUPER great deals & fast shipping
by Metaluna, June 24, 2008
I highly recommend this company. I had my item within a day or two and that was surprising! TechOnWeb also had the lowest shipping cost and many good sale prices compared to other companies.
I would shop here again
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THE SHOPPING FOR THE PRODUCT WAS FINE IN ALL ASPECTS EXCEPT FOR THE PACKING OF THE COMPUTER. IT WAS POORLY PACKAGED AND DID NOT HAVE ADEQUATE PACKING TO PROTECT THE INTERNAL BOX CONTAINING THE COMPUTER. iF THE MANUFACTURERS PACKAGING HAD NOT BEEN GOOD I AM VERY SURE THERE WOULD HAVE BEEN DAMAGE DUE TO ROUGH HANDLING DURING SHIPPING AS THE OUTER BOX WAS HALF CRUSHED!!!!!
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Prices were great!
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You can't go wrong if you buy from this company.
by tojimhen, May 29, 2008
This is a great company! I bought PNY memory for less than half the price of the national low cost retailer's store. I ordinarily don't do reviews but this is the type store that should be supported.
I would shop here again
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Tons of items in stock, free shipping - no reason to look anywhere else.
by bellaspop, May 27, 2008
I am completely happy with my experience doing business with TechOnWeb. They had the lowest price for the item I was shopping for and they offered free shipping. I expected to wait the maximum estimated time for my order but it arrived in about three days, (and I ordered it at about 9:45PM on a Friday!).
I would shop here again
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Techonweb is a fabulous resource for us. We are a mid-size publisher of music and have elected to print our own music on a large HP color laser jet. The toner locally OR from HP is incredibly expensive - so Techonweb's prices make it possible for us to grow and expand our business. AND your service is always excellent - shipping reliable.
BUT only one negative: Wish you would not require signature on delivery - it is only toner - not something of value to anyone. And our drop location is inside a gated area, totally out of view to the passer-by. We cannot always be here awaiting delivery and have missed a couple of deadlines due to running out of toner.
I understand that policy when it comes to 99% of what you sell - but for toner??
I URGE YOU to consider dropping the 'signature required' on toner.
Otherwise - thanks for your top-notch service and congratulations on having truly helpful CSRs on board.
THANK YOU!!!
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All good.
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SORRY! and EVEN MORE SORRY THAT I DID BUSINESS WITH THEM!
by vancedavis, May 14, 2008
Purchased a remote control for an Optoma EP739 video projector. Paid with credit card immediately. Remote arrived in adequate time. Didn't work properly, and was given two options to correct it, wait, and wait longer. Pay more and get less. DO NOT DO BUSINESS WITH THIS COMPANY!
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I would not shop here again
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Competitive, Fast delivery, Easy to use website
by cpio, May 12, 2008
Was an easy to use web site. Fast turn around and delivery. Very competitive pricing. Product received was as specified. Would definitely use again.
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Couldn't be better!!!
by nepian, May 7, 2008
I would definitely shop here again. Not only the order was shipped very quickly but also the package was in very good condition. 100% satisfied.
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Our experience at TechOnWeb was excellent
by liam97cu, April 29, 2008
For our company was very useful to buy at TechOnWeb, the process is so fast and easy, we are satisfy with our decision, delivery speed was normal,we put the orders an our pay and inmediatly receive the confirmation and the explanation about the days of delivery and shipment, and our satisfaction is complete
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Looking forward to future purchases from TechOnWeb
by diverdan2000, April 29, 2008
Never heard about this company prior to my purchase. They impressed me greatly with speedy order processing and delivery at very reasonable prices.
I would shop here again
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Excellent experience; I would recommend this company to others
by latramp, April 26, 2008
After hearing horror stories about electronic stores on the web, I decided to use TechOnWeb. The item was in stock and arrived very quickly.
I would shop here again
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