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The worst service I have ever had since becoming a Pro Photographer some 40 years ago
 I would not shop here again
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They are one of the first to have SCHMX20C high definition flash memory camcorder in stock. I was impressed with that. I ordered it on a saturday, shipped monday got it thursday.fast shipment service. Didn't try to sell me other add ons that I didn't need.
 I would shop here again
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had to call in to verify my order due to the value...but then received numerous additional e-mails requesting that I call again and again to different numbers...concerned about fraud, I stopped making phone calls and e-mailed a short message...about a week later I received an e-mail stating that my item had been shipped...two days later I recieved it...the box was all beat up but the contents were fine.
I would shop here again
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My experience was good.
I would shop here again
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Prices were best I could find on the internet (for OEM genuine products) and shipping was very fast.
I would shop here again
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It was great had no trouble with the order.
I would shop here again
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This product is a very hot item and hard to find. Imagine my surprise to find it at RitzCamera.com. I will definitely research this website again when looking for hot items.
I would shop here again
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Excellelnt service, and I saved a lot of money. I will pass along this information to my friends.
I would shop here again
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My shopping experience was great and I received my purchase in the short time originally shown at the time of purchase. I am well-pleased at the results of shopping online at Ritz.
I would shop here again
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Although the webnsite is very messy and hard to navigate, the process was easy and fast. There was too much clutter on each page and it took long to read through everything. But the links were efficient and informative.And the product and shipping was expedient. IT was interesting that a shop clerk encouraged me to use the web as opposed to buying in person.
I would shop here again
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There was confusion about my credit card, which had already been approved by my bank. I called the number on the email I received, saying they needed further credit card information. The person I spoke with was difficult to understand; he finally said that I should call my bank and then call back with what they said. I did this, and the bank was as confused as I was, so I called back, was on hold for some time, and the man finally said they would see to it. This occurred over a period of two or three days, so the order was delayed. No complaints about the merchandise or the speed of delivery, once it was Oked.
I would shop here again
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IT TOOK A WEEK TO SHIP MY ORDER IF THEY EVEN SHIPPED IT. they asked for a conformation which I gave and a week later they asked for it again or they would cancell my order. No excuse for this kink of service, I had no number to call customer service.
I would not shop here again
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Asked their customer service for at least 10 different times checking for the availability of a camera bag in BLUE color. Got confirmed and placed order. Then they shipped me the BLACK bag.
Asked for refund via email to customer service. Painful experience again that they are slow responding to refund request. I specified that they also need to refund my shipping cost as it's their mistake. But it turns out they didn't. Complained to their customer service again. Took a while then they now refunded my shipping cost.
SUPER painful experience with RitzCamera.com or Ritz Camera. Will spread out this word to all of the people whom I know!
I would not shop here again
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The web site was very easy to navigate with the products well described & displayed, which was an enjoyable experience. The shipment of the product was quick & appreciative! I will shop Ritz again if I need any other camera accessories for my Nikon or general merchandise. Thanks!
I would shop here again
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Best price, delivered when they said it would be there!
I would shop here again
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thank you for great customer service
I would shop here again
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Web Site advertised Gift Card w/purchase of Camera and Rebate for the printer. Did not receive gift card. Still discussing w/Ritz Customer Service. Also, surprised to find out Ritz.com is not part of Ritz Cameras. Will not purchase in the future if I cannot go to brick & Mortar store for service. Will probably return items if not satisfied with response from Ritz.com.
I would not shop here again
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Ritz makes it easy to review and purchase a camera suitable to your needs. The free shipping made purchasing the camera from them the best value.
I would shop here again
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They offered a special deal on the website that the stores were unable to match when I went there, even though the store had the product in stock. After ordering online, I was asked to make the confirmation phone call a second time before the order was processed, and this delayed the order until after the weekend. Also, the online tracking is nice, but it didn't give me the actual tracking number, and without that I couldn't sign up for FedEx email or SMS notification.
I would shop here again
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Excellent!
I would shop here again
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I live in Tanzania. I found Ritz camera on the internet. Found what we wanted with ease and rang up sales and spoke to Jim Pedersen. We had to get the order to an address in USA within 24 hrs. This was done!! Great service. Great follow up. Great products. Well done.
I would shop here again
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