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RitzCamera.com
Average Rating: 3.5/5.0 store rating
On-Time Delivery 4
Customer Service 3
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Author's Rating: 1/5.0 store rating
ABSOLUTE WORST ONLINE PURCHASING...
by Ritz Camera Shopper, March 16, 2008
ABSOLUTE WORST ONLINE PURCHASING EXPERIENCE EVER! AMAZON.COM SHOULD BE EMBARRASSED BY THIS MERCHANT.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
I cancelled the order because of...
by Ritz Camera Shopper, March 14, 2008
I cancelled the order because of repeated incorrect information coming from the customer service department. I will never shop with this company or family of companies again.

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Unacceptable
by Ritz Camera Shopper, March 14, 2008
Unacceptable

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Extraordinary assortment in virtually...
by Ritz Camera Shopper, March 12, 2008
Extraordinary assortment in virtually all categories. Easy to navigate web site. Appropriate e-mail messages about order and shipping progress. Prices were competitive with other e-tailers (i.e., lower than brick-and-mortar stores). Only suggestion is that there would be a way to my shopping experience from my delivery experience. I had 2 different FEDEX deliveries that day. The first one around 10:00 hours was as expected. Ritz, the second one, arrived around 17:00 hours, exterior shipping container damaged (closer to being "beatened beyond recognition") and the driver's manners were left at the prior delivery--almost beligerent. I wish I could offer a suggestion but this is a problem with Internet shopping--no control over final distribution and/or delivery. Thanks for your attention.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Ritzcamera did everthing that was...
by Ritz Camera Shopper, March 12, 2008
Ritzcamera did everthing that was expected of them and on a timely fashion. I have no complaints about their service.I will buy there again.

  I would shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
Pleasantly surprised, CSR's are hit and miss
by dvdcoma, March 11, 2008
On March 7th, after some debate and my reading of so many negative reviews of Ritzcamera.com, I decided to take a chance. Worse case, I wouldn't get my item and I could always do a charge back if needed. I ordered a GPS system for a really fantastic     Read full review...

  I would shop here again
 
Author's Rating: 3/5.0 store rating
Misleading Pricing on the product I...
by Ritz Camera Shopper, March 11, 2008
Misleading Pricing on the product I purchased.

  I would shop here again
 
Author's Rating: 3/5.0 store rating
Frustrating search for batteries in the...
by Ritz Camera Shopper, March 11, 2008
Frustrating search for batteries in the online site catalog. Airfreight(USPS)could have got the items here as fast, I would guess, probably cheaper? Site product details did not indicate that the Nikon charger would recharge the batteries. It does however. This was an unusual case of frustration with Ritz, have purchased there before and will again, probably just an anomaly.

  I would shop here again
 
Author's Rating: 4/5.0 store rating
I shopped for a known product at the...
by Ritz Camera Shopper, March 11, 2008
I shopped for a known product at the best price. I appreciated the PayPal discount.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Very satisfied with the purchase. Will...
by Ritz Camera Shopper, March 8, 2008
Very satisfied with the purchase. Will purchase again from this site.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
OK
by Ritz Camera Shopper, March 8, 2008
OK

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
EXCELLENT - 5 star seller!!!!
by huskercathy, March 8, 2008
Excellent online shopping experience - received my order within less than 48 hours - excellent price, excellent shipping and excellent product! They beat the competition hands down! No sales tax, Great Price and FREE shipping! <br> Thanks Ritz Camera - looking forward to doing business again with your company - very impressed.

  I would shop here again
 
Author's Rating: 2/5.0 store rating
No further comment is necessary.
by Ritz Camera Shopper, March 5, 2008
No further comment is necessary.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
I needed to purchase filters for my...
by Ritz Camera Shopper, March 4, 2008
I needed to purchase filters for my digital camera.The selection was satisfactory,The price was good,but I was unable to get information on the size of the filters that I needed.Sales help tried to assist me but upon recieving my purchase the filters were much too large in size,thus I must return them to RITZ CAMERA and loose my savings to shipping costs both ways.Thanks

  I would shop here again
 
Author's Rating: 3/5.0 store rating
Speaking with a sales person was very...
by Ritz Camera Shopper, March 3, 2008
Speaking with a sales person was very frustrating due to the problem they have speaking and understanding English. It was not a good experience. Only after e-mailing customer service was the situation taken care of quickly.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Great experience so far. Easy to use...
by Ritz Camera Shopper, February 28, 2008
Great experience so far. Easy to use the web site and the product arrived when promissed

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
Prices are outrageous and the price match policy is a sham!
by shop4u2, February 27, 2008
Ritz Camera has horrible prices; they charge as much as $100 more than their online competitors. They claim to price match, but only if the item is "in stock". Well, I have been watching a flash for months and it is never in stock - unless you go to the     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
First amazon couldn't get the order...
by Ritz Camera Shopper, February 26, 2008
First amazon couldn't get the order over to Ritz corectly - canceled that order because Ritz said they could get in to me over night for I paid $43.00. Ritz then lied and said they shipped it Fed Ex Overnight only to find out the shipped it regular UPS. Didn't get the product on time and I am still waiting for the refund of $43.00 in shipping costs.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
this is my second purchase from...
by Ritz Camera Shopper, February 24, 2008
this is my second purchase from ritzcamera.com, i'm very pleased with everything about my shopping experience, and i'm sure i'll be back to ritzcamera.com. thank you, D. Johnson

  I would shop here again
 
Author's Rating: 5/5.0 store rating
would definitely buy from Ritz internet...
by Ritz Camera Shopper, February 23, 2008
would definitely buy from Ritz internet again

  I would shop here again
 
Author's Rating: 5/5.0 store rating
I haveb no complaints
by Ritz Camera Shopper, February 21, 2008
I haveb no complaints

  I would shop here again
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