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I placed my order on April 8 and within 15 minutes received a confirmation e-mail. The next day I received an e-mail stating that my order had been shipped and I was given a tracking number. On April 10, I had my Canon A10. The camera is exactly as advertised, plus they sent me a free pack of photo paper. I am pleased with my transaction and I have already recommend Ritzcamera.com to my family and friends.