by hottyson, July 26, 2002

Buyer Beware! Don’t expect Dell to resolve any mistakes that they have made with your order. From the numerous responses and the effort they make to evaluate their service, I truly believe that they invest a great deal of time and money to customer     Read full review...

 I would not shop here again

by hitek21, July 25, 2002

I placed an order for the Canon PowerShot S40 Digital camera from dell because of its big name. When I placed the order it said the item would ship in 1 - 2 weeks which was fine because I was in no hurry to receive it. After the date it was said to ship     Read full review...

 I would not shop here again

by jiwhite, July 21, 2002

I have used Dell.com to order computers both for personal and business use. Most people associate Dell with the cut-rate consumer PC deals they're advertising nowadays on TV. However, Dell also sells computer servers, storage, networking, peripherals     Read full review...

 I would shop here again

by rotj, July 13, 2002

Dell is primarily a computer seller, although it sells accessories and peripherals as well. The best thing about Dell is its many promotions and coupons. Standard prices are generally higher than small merchants but revolving deals bring about some     Read full review...

 I would shop here again

by bofnyc, July 9, 2002

I ordered a PC through Dell late on a Monday afternoon (about 6 pm) and the PC arrived on Saturday. Not bad, considering there was a holiday that week (4th of July). It took only 4 full days to build and ship my PC. The person who took my order was very     Read full review...

 I would shop here again

by emmaoforange, July 8, 2002

Customer service spotty at best - Windows XP service pathetic.Long wait times. Sometimes very nice but unhelpful staff. A rare gem still causes you to wait on hold an hour. Was hung up on once recently by a truly obnoxious caller and there is no     Read full review...

 I would not shop here again

by sshort, June 28, 2002

I had a very good experience with Dell and I also got free shipping and a very nice computer. I found that the web site was easy to use and easy to understand.     Read full review...

 I would shop here again

by theredsea, June 22, 2002

Having heard many good things about Dell online, I ordered a computer for Christmas. When I got my confirmation it said three weeks for shipping. I was shocked. The ads said three days. The computer would have arrived after Christmas. I then called for     Read full review...

 I would not shop here again

by cmdrwack, June 21, 2002

I found Dell's on-line ordering web-site to be very, very useful. It allowed me to tailor a configuration precisely to my need. Most other on-line computer sites offer base configurations, with a only few things you can tailor. I talked to a Dell     Read full review...

 I would not shop here again

by claireydeacon, June 19, 2002

A I live in the UK, this is based on the UK site. <br> <br> Having encountered a number of problems with our previous PC, which we purchased from a Home Shopping Catalogue, we decided that it was time to upgrade. On looking around a number of sites, we     Read full review...

 I would shop here again

by lt-36499525508, June 17, 2002

I recently was going through the process of ordering a laptop from Dell. You have three options, business, home, or education. I could order from any of the three so I decided to see who had the best deal. I was shocked to see that there were huge     Read full review...

 I would not shop here again

by whizedylan, June 13, 2002

You can choose your PC and peripherals quickly, and you aren't pressured to commit to your purchase until you're ready. The e-quote (or "buy later") option is good for the cautious buyer. You can think about it a while, talk with friends (or e-mail it to     Read full review...

 I would shop here again

by jozefene, June 5, 2002

If you are in a hurry, this is not the best place to go to order your Dell. If you are special ordering it, this is the place to go. Best to pay by credit card, I ordered it and paid by a two-party check and it took forever for them to approve it and     Read full review...

 I would shop here again

by tenesma, May 29, 2002

I recently attempted a purchase online. The item was described as "in stock" and i paid the extra for overnight shipping. It has been 4 days now and still no item in my mail box. I have spoken multiple times with multiple sales reps/customer reps/online     Read full review...

 I would not shop here again

by drf777, May 28, 2002

I was impressed by the flashy advertisements and the financial reports that Dell was wiping out the competition. I figured that these guys must really be doing something right. When the time came to replace my old vintage '92 computer, I decided this was     Read full review...

 I would not shop here again

by dellender, May 28, 2002

I recently purchased two laptops from Dell and TrueMobile hardware for 11Mbps wireless networking. <br> <br> The network products do not perform as advertised and only achieve at best 3Mbps!! I cannot recommend these products and advise everyone to     Read full review...

 I would not shop here again

by theman078, May 25, 2002

Purchasing from Dell is very easy. You select the options you want, fill in an address and billing information, and in a few days your computer has arrived. I recommend it only for its ease of use. I have had some bad technical support from them. Their     Read full review...

 I would shop here again

by rancher_wife, May 25, 2002

Never again will I go to Dell for anything. All I can say is I feel I "got the shaft". <br> <br> I had researched several computers and computer manufacturers. I pretty much knew what I wanted. Everyone I talked to said that Dell Computers are the     Read full review...

 I would not shop here again

by roderick007, May 23, 2002

I ordered a Dimension 8200 six month ago. Excellent CUSTOM made PC. Had it delivered to Puerto Rico in ten days with no problems. Now I plan to order an Inspiron 8200 which will run around $2,000.00. I will only buy from Dell because, for my money, I can     Read full review...

 I would shop here again

by rwtmatt, April 29, 2002

In Aripl my father had gottin me a new computer. And here is the outcome! <br> <br> I could not believe how easy the site was to navigate! I am no computer whiz by any means but I was able to order my computer within a few minutes and with just a few     Read full review...

 I would shop here again

by gst88, April 26, 2002

If you know what you want and don't need assistance from Dell sales to decide, then you can save $$ buying from the outlet store online. I talked to six reps only inquiring about basic info. The only thing the reps were interested in, is making sure I     Read full review...

 I would shop here again