by DJDeals.com - Joyryde Inc. Shopper, July 26, 2006

Stay the hell away from this vendor. This is a boiler room setup and they are scam artist! No contact number only a fax and they don't respond to email....buyer beware. I have heard that they are being report to the Vermont State Attorney General's office.

 I would not shop here again

by DJDeals.com - Joyryde Inc. Shopper, August 15, 2005

I told the president of the company that one of the CD turntables did not work. He told me he would not help me and that I should contact the manufacturer, Denon. Denon said that it is usually the merchant that handles equipment that does not work out of the box but that Denon would help me if the merchant would not. I told Steve, the president, and he said I was "amusing." He refused to help me. Denon took care of the problem. I am going to the Better Business Bureau with this issue.

 I would not shop here again

by DJDeals.com - Joyryde Inc. Shopper, January 29, 2008

I ordering these items from they're web site, all the items I ordered where said to be in STOCK and have rush delivery options( which i payed extra for).. I got my turntable but not one word about my 2 shure Cartidges. I contacted them and they said shure didnt haved them in stock... But i didnt even Order the items from shure... I ordered them from DjDeals.com. When i contacted them and asked them what does this have anything to do with shure, they didnt awnser. They just said tell us whether you want the order cancelled or sent on tuesday and we will contact shure for Me. They dont have a phone number to contact so im in a pickle, they didnt even say whether they are going to return my 108$ dollars back to me. Im very worried and im still in the proccess of trying to get my money back from them.

 I would not shop here again

by DJDeals.com - Joyryde Inc. Shopper, February 24, 2005

When I dealt with them, the merchant had now way to contact them other than email and voicemail - they would only reply by email. If you have customer service issues you will not talk to a person.

 I would not shop here again

by DJDeals.com - Joyryde Inc. Shopper, October 15, 2007

They lost my on-line order. Had to call them and wait while they found it. Then had to convince them that I was who I said I was. After this "correction" as a result of my call, they advise that the item shipped. Then I receive an email that says they are out of the item and the order has been cancelled. Bad service. Will not use again.

 I would not shop here again

by DJDeals.com - Joyryde Inc. Shopper, June 17, 2008

no correspondence they have taken almost two weeks, and said it would be one week. I am very dissapointed and will get my money back from them and order somewhere else

 I would not shop here again

by qwer554, July 15, 2006

Do Not Shop Here. They are total scammers. No phone number you can call. They sold me a broken soundcard. I ordered a Warranty just in case. They refuse to send the warranty I Paid <br> For. What a Scam. Avoid This company at all cost. <br> And there parent company JoyRyde inc. <br> <br> DJDeals = SCAM

 I would not shop here again

by davidmeisel, October 6, 2006

Customer Service is Poor, Meaningless 1 line replies to emails <br> Shipping is daylight robbery. $74 to have a stylus delivered !!! <br> Lied to about brokerage fees as I was told the brokerage fee for the import duty was included in the $74 shipping fee only to have the postman demand another £11 / $20 in brokerage fees + the import duty. <br> <br> Delivery, which should have been 1-2 days actually took about 5 days because UPS consider a city of 250000 to be a &#147Remote Area&#148 <br>

 I would not shop here again

by gerbert, August 27, 2006

The third day I carry on with them negotiations through a forum in occasion of cost of delivery of the equipment to Moscow, I tell them that at me not so I'm not good with English language, I ask to name the final price of two pioneers200+delivery, of the answer receive references to their site to page of the help where in particular I a little that I understand in terms and methods of delivery!!!! Has then asked to explain then my theme was safely deleted from a forum! ((((

 I would not shop here again

by fireryan, July 3, 2008

Well the price was right, but the customer service STINKS. It seems that the majority of people are pleased, but if you do have a problem, you're gonna pay more than if you would have gone with Musician's friend or other Big Store to begin with. <br> I received a broken product and paid the extra $10 to get it "rushed processed" Well it was rushed for nothing. I contacted the website and received an impersonal reply with "review our policy." I only asked for a $10.00 refund for a feature of convenience that was far from it. The amount of money he makes you would think $10.00 would be an easy compromise. Imagine if it was more than that!?! It seems to me his lack for a phone line is for a reason. He claims its to save you money, but is it? <br> <br> <br> Go with another store, and pay an extra few bucks. I wish I did.

 I would not shop here again

by bunfoink, January 16, 2007

Beware of any company that does not provide a telephone number for customer support. This is because their client service is non-existent. The first product I bought from them was damaged, and when I decided to give them another chance with a second order, they shipped me the wrong item, then refused to pay for me to ship it back to them. In fact, their response was "that rarely happens". They DO NOT ship the items themselves -- they order your products from the manufacturer, and the product is shipped directly to you from there. They are rude and unhelpful, and I would not recommend ordering from them.

 I would not shop here again

by gaben, February 3, 2007

One of the worst experiences I have ever had as a consumer. DJDeals is incompetent and rude, and they have zero knowledge of customer service.

 I would not shop here again

by xeonneo, December 13, 2004

I had ordered a pair (2) of Stanton AL500-II cartridges, and a Numark mixer. I chose free shipping, so i expected delivery to be slow. I received my order in about 8 days from time of order. I came home to find the box just sitting right on my doorstep out in the open. I had opened the box to find my mixer there with one Stanton AL500-II Cartridge package taped to the bottom of the Numark mixer box. They only shipped one cartridge to me, so I called and they wouldn't take my calls. I had e-mailed them with my order number and asked for a receipt (because they never gave or sent one out when I ordered it online), but they never replied to my e-mail. No receipt, didn't ship all items ordered, poor customer service.

 I would not shop here again

by nyc2005, May 15, 2006

HORENDOUS! <br> I would never order from them again! Never trust a web store that does not offer phone support. Very shady. I ordered a DJ Table and it was poorly packaged damaged and did not include the correct pieces to put it together. <br> When I contacted DJDeals.com all they did was forward my email onto the manufacturer. <br> Typical little middle man retailer wanna be. Just passing the buck.

 I would not shop here again

by apachewolf, May 3, 2006

First of all, these guys are the poster child for poor customer service, the worst I've dealt with on the internet. Their e-mail responses are the stupidest I've every received and they don't answer your questions directly. Hey, did I mention that they don't even have a phone number on their site? They're an Authorized Stanton Dealer....woooo....and after contacting Stanton, they seemed to be just as bad!? Don't deal with DJDeals.com, it's a bad experience! You'll thank me. Recommend AmericanMusical.com and SameDayMusic.com for DJ purchases. DJDeals.com (they shouldn't even be in the business) could learn from these other pro's.

 I would not shop here again

by logicprobe, September 6, 2006

Frauds. Product sent not as described on web site, and they charged me shipping both ways AND a 20% restock fee. I purchased from them based on the product description on their web site but somehow it's my fault that their description is inaccurate? And I have to pay for it? They are assholes and do not accept responsibility for their own errors. I will never shop there again, and you won't either if you care about customer service after the sale.

 I would not shop here again

by whothis, February 13, 2008

Had an issue and dealt with their costumer service, a guy by the name of Steve M. He was completely unprofessional, rude, incompetent, and offer no solution but one line rude replies which is unacceptable as a customer service representation. <br> <br> Think twice dealing with these people. <br>

 I would not shop here again

by jamelrockwell, February 25, 2004

it is beyond my comprehension the service provided by this site. this is the first time that i have shopped online and not been provided a number that i could call for further info. upon request for said phone number i received this reply: <br> <br> Please email questions, as we won't have time to answer them by phone. <br> <br> <br> i don't think i want to spend thousands of dollars with someone who doesn't want to speak with me <br>

 I would not shop here again

by johnsmith7777, May 13, 2008

Mixer came with serial # scratched off! Then I find out from Pioneer NO WARRANTY! Called Pioneer, only to find out that DJDEALS has been blacklisted by almost every manufacture for selling grey market products as new!

 I would not shop here again

by foureyesguy, August 21, 2006

I have ordered product twice from this company, because the prices were great. However, subsequent to this I started receiving a lot of spam to an address that I supplied only to them. I wonder if that's how they keep their prices low -- by selling customer addresses.

 I would not shop here again

by liamail69, September 7, 2007

I ordered a power supply for a Vestax PMC 17A mixer from DJDeals.com and was sent a power supply that does fit what I order. It won't even fit the input so I don't even know if it works and it's the wrong voltage so even if it did fit I would have no use for it. So they just took my money and sent me something I have no use for. RipOff!!!!!!!!!

 I would not shop here again