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CompUSA.com
Average Rating: 2/5.0 store rating
On-Time Delivery 3
Customer Service 2
Reviews provided by    Epinions
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Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
Buy from CompUSA at your own risk.
by jackvmae, July 2, 2003
Frankly I don't know how this store remains in business. I use them as a last resort, and I almost a     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Compusa is Worthless
by dr_zauis, July 15, 2003
I would rate compusa less then zero. The customer support is terrible and I will never buy anything     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
The service of CompUSA is terrible when it comes to refund policy
by doctornull, June 20, 2003
This review is not about the product purchased from CompUSA but about the customer service form Comp     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
CRAPPY!! Avoid them at all costs!!!
by drakoslair, December 11, 2002
Don't bother with this company!! I tried for 2 weeks to order some big $$$ items for my office and could never get them for one reason or the other. I spent 32 minutes on hold the first time and 36 minutes on hold the second time trying to reach customer     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
An evil retail paradigm. Pride in ticking off customers.
by larbo, September 19, 2003
Audio is something that you just don't know until you set it up at home and hear it. I packed it up     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
WORSE THAN BAD!!!
by rosanneb, July 30, 2003
I preordered Flight Simulator 2004 in June to be shipped to my dad as a Father's Day present. This     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
The absolute WORST customer service I've ever experienced.
by gunm, August 18, 2003
When it comes to dealing with customers these guys simply do not have a clue. I don't understand ho     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
I would rather visit the dentist.
by protool1, August 13, 2003
These people are the Computer Nazis of planet Earth. Rude, incompetent liars. Apple needs to find     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Tech Services Inadequate and Inexperienced
by kmathewsobrien, August 24, 2007
I brought my computer to Warwick RI store in to be checked after I deleted a virus protection program. I could access all my files and the computer ran, however, it was getting hung up with Verizon's fire wall and it was annoying. I paid to have     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Never have stock
by gpadnos, December 22, 2001
Not only does the web site run out of things in record time (do they have only one like a car dealer?), their information on store stock is also totally inaccurate. I checked stock on a sale item about 1 hour before getting to a local store and it was     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
The WORST experience EVER!
by happygirl23, November 28, 2006
This has been the most awful experience of my On-line ordering life!!!! I purchased a all-in one printer on-line. I then received an email stating that it was shipped. A week later, I'm still waiting. I go to track the package and it never shipped.     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 4/5.0 store rating
They will screw you any way they can!
by redstapler, December 4, 2002
I ordered under a great bargain... shipping is only $0.01! When I filled our the forms and checked my order summary it stated $0.01 shipping cost. <br> <br> Several hours later, when I got the acknowledgement, it told me I needed to pay $81.73 in     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
CrapUSA.com
by scooleen, January 31, 2002
I was recently in the market for AutoCAD LT 2002. The cheapest price I could find was on compusa.com, what a fiasco! <br> <br> Site navigation and layout was fine, and not too complicated. The pricing of AutoCAD LT 2002 was a full 100.00 cheaper PER     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Terrible. Buyer Beware!!!!
by syzygy2002, December 9, 2002
I ordered a pci card. It arrived two days later than the tracking service said it would. It arrived with the box TOTALLY smashed (FedEx). I did not open the part so it was still in the original packaging. I called a CompUSA local store and they said     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
Toshiba laptop rebate may come.... some day.
by whitezin2000, July 14, 2003
In February 2003, I purchased a Toshiba laptop which came with a $150 mail in rebate. To make a very     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Bait and Switch with in Store pickup
by aero4, July 13, 2004
BEWARE: Most online dealers with brick and mortar stores, like Circuit City and Best Buy, allow you to buy on-line and have store pick up. Well COMPUSA's policy is very different from Circuit City and Best Buy and is exploited as Bait and Switch. I     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
Never, ever, ever, ever again will I shop at their store or website!!
by cynster101, August 9, 2003
I researched a product for the cheapest price and unfortunately found it at CompUSA.com. I had a ba     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
Customer Service is FAR from customer oriented!
by nagem1151, July 6, 2007
I bought a laptop at CompUSA because I was able to get a discount on it. I read in a review like this one that there customer service wasn't the best but any review you read will have critism of some sort. Except now I know that it was very true. I've     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
CompUS "A-"
by babyMONKEY, October 27, 2001
The only reason I bought something here is because I could not find the product elsewhere. It was the Catch a Call which promises to let you receive calls while online. Well, that product did't hold up its end of the bargain but this is a review of     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 3/5.0 store rating
Don't give them your debit card, use a credit card instead
by mischiefous, January 17, 2007
I ordered a Zen from compusa.com about a week before Christmas. After shopping around I found that after the $50 rebate offered I was going to get a really good price. I was pleasantly surprised to have received it right before Christmas because their     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Don't order online, their verification process is faulty, they'll cancel your order!
by spookyt, April 15, 2003
We ordered a hard drive online because it was on a rebate. In order to get it shipped to the destination (in another state), the shipping address had to be put on our credit card. The credit card company was called directly to add the shipping address.     Read full review...

x I would not shop here again
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