by aero4, July 13, 2004

BEWARE: Most online dealers with brick and mortar stores, like Circuit City and Best Buy, allow you to buy on-line and have store pick up. Well COMPUSA's policy is very different from Circuit City and Best Buy and is exploited as Bait and Switch. I     Read full review...

 I would not shop here again

by whitezin2000, July 14, 2003

In February 2003, I purchased a Toshiba laptop which came with a $150 mail in rebate. To make a very     Read full review...

 I would not shop here again

by syzygy2002, December 9, 2002

I ordered a pci card. It arrived two days later than the tracking service said it would. It arrived with the box TOTALLY smashed (FedEx). I did not open the part so it was still in the original packaging. I called a CompUSA local store and they said     Read full review...

 I would not shop here again

by scooleen, January 31, 2002

I was recently in the market for AutoCAD LT 2002. The cheapest price I could find was on compusa.com, what a fiasco! <br> <br> Site navigation and layout was fine, and not too complicated. The pricing of AutoCAD LT 2002 was a full 100.00 cheaper PER     Read full review...

 I would not shop here again

by redstapler, December 4, 2002

I ordered under a great bargain... shipping is only $0.01! When I filled our the forms and checked my order summary it stated $0.01 shipping cost. <br> <br> Several hours later, when I got the acknowledgement, it told me I needed to pay $81.73 in     Read full review...

 I would not shop here again

by happygirl23, November 28, 2006

This has been the most awful experience of my On-line ordering life!!!! I purchased a all-in one printer on-line. I then received an email stating that it was shipped. A week later, I'm still waiting. I go to track the package and it never shipped.     Read full review...

 I would not shop here again

by gpadnos, December 22, 2001

Not only does the web site run out of things in record time (do they have only one like a car dealer?), their information on store stock is also totally inaccurate. I checked stock on a sale item about 1 hour before getting to a local store and it was     Read full review...

 I would not shop here again

by kmathewsobrien, August 24, 2007

I brought my computer to Warwick RI store in to be checked after I deleted a virus protection program. I could access all my files and the computer ran, however, it was getting hung up with Verizon's fire wall and it was annoying. I paid to have     Read full review...

 I would not shop here again

by protool1, August 13, 2003

These people are the Computer Nazis of planet Earth. Rude, incompetent liars. Apple needs to find     Read full review...

 I would not shop here again

by gunm, August 18, 2003

When it comes to dealing with customers these guys simply do not have a clue. I don't understand ho     Read full review...

 I would not shop here again

by rosanneb, July 30, 2003

I preordered Flight Simulator 2004 in June to be shipped to my dad as a Father's Day present. This     Read full review...

 I would not shop here again

by larbo, September 19, 2003

Audio is something that you just don't know until you set it up at home and hear it. I packed it up     Read full review...

 I would not shop here again

by drakoslair, December 11, 2002

Don't bother with this company!! I tried for 2 weeks to order some big $$$ items for my office and could never get them for one reason or the other. I spent 32 minutes on hold the first time and 36 minutes on hold the second time trying to reach customer     Read full review...

 I would not shop here again

by doctornull, June 20, 2003

This review is not about the product purchased from CompUSA but about the customer service form Comp     Read full review...

 I would not shop here again

by dr_zauis, July 15, 2003

I would rate compusa less then zero. The customer support is terrible and I will never buy anything     Read full review...

 I would not shop here again

by jackvmae, July 2, 2003

Frankly I don't know how this store remains in business. I use them as a last resort, and I almost a     Read full review...

 I would not shop here again

by jfezzey, June 27, 2003

Quite simply the worst online (or offline) purchase of my life. They have the worst customer servic     Read full review...

 I would not shop here again

by gamitaro, August 23, 2003

ordered from CompUSA.com with in-store pickup at San Bruno, CA store. Being Kept waiting for almos     Read full review...

 I would not shop here again

by dutchnsf, December 5, 2004

I recently bought a Cinevision RV4000 VCR/DVD Recorder from Comp USA. It is the last thing I will ever buy from them again. It worked once, then continued to simply destroy a half dozen blank DVDs (which are not cheap) until I gave up and tried to return     Read full review...

 I would not shop here again

by thearlaich65, January 15, 2004

I bought the Olympus C50 Digital Camera at CompUSA in July of 2003 after hours of careful research on epinions.com. We planned to use it for our web business and for nostalgic footnotes. It has a plethora of features and yet is easy to use. We have     Read full review...

 I would not shop here again

by fishface1234, January 22, 2007

Here is my story. Ordered an item off their website that said would ship in 1 to 2 days. 2 weeks later, item still shows as "open" and not shipped. Sent an email as their site recommends to inquire. They never responded to the email. Now 3 weeks and item has still not shipped, call up customer service. They tell me that the warehouse informs him that the item is in the process of being shipped... will be shipped in a few hours. Check back several days later and the item STILL HAS NOT SHIPPED. Since it is only a $15 item, i am not freaking out, but I will never trust them after this experience. <br> <br> My advice, use newegg.com as they are extremely trustworthy, honest, and have GREAT prices, mostly with no rebates to hassle with. I have ordered dozens of items worth thousands of dollars over the last 2 years and never once have I had a single problem... ever.

 I would not shop here again