by danmemcat, August 27, 2003

My order arrived on time, was correct, and the manufacturer's mail-in rebate was deducted from the p     Read full review...

 I would shop here again

by basilisk4, July 2, 2004

Delivery was quick and I received exactly what I ordered. I did not have occasion to deal with customer service. The prices were very good, but the complexity of the rebates that came with the products I purchased was quite annoying. Overall, however, I was quite satisfied.

 I would shop here again

by lar0809, August 3, 2004

I have purchased merchandise from Circuit City, Fry's, and Best Buy, but CompUSA is the only place I will shop at from here on out. I have made purchases online, and at many stores throughout Phoenix, Tucson, Chicago and San Diego and the customer service is always excellent, the few problems I have had with merchandise were taken care of quickly and efficiently. This company really seems to stand behind its products and is there to take care of the customer!

 I would shop here again

by lyuba, May 14, 2006

I have a CompUSA Store right by my house, but I barely go there, because I never can find anything worth buying. When I needed a new phone for my house, I couldn't find the one that I liked, so I went on-line. CompUSA on-line store has so much more to offer than my local store. I found the phone that I liked and already in a week it was outside my door. The delivery was fast and customer service great.

 I would shop here again

by bwaggo, December 12, 2003

The associate was friendly and knowledgeable. This person helped me decide on the camera that best suited my budget and needs. They even offered classes (at a price) to extend my photographic skills and knowledge of the 5700, specifically. When I told the associate that I didn't think the camera would fit my budget, she told me they offered 6 months interest free payment plan.

 I would shop here again

by horhey23, November 26, 2005

I was surprised to see so many negative reviews here. My first experience shopping online with CompUSA was terrific. Firstly, they had the best price on the product I was ordering (saved me 7 months waiting for a rebate), and the product was shipped for free and arrived the second business day after ordering! And this was Thanksgiving weekend. I ordered the night before Thanksgiving, and the product arrived early morning Saturday. Cannot beat that! <br> <br> As far as site navigation, shopping experience, etc, I noticed nothing frustrating or confusing about CompUSA's website. But with that said, nothing was exceptional either. A good, solid online store.

 I would shop here again

by zornleben, February 15, 2004

Not only does compusa.com have a huge selection, they also deliver very fast. I used normal ground shipping and it got there the next day, which has happened to me more than once. It may be extremely slightly more expensive than other stores, but worth every penny. The last time i bought a Mp3 player i ordered it at compusa.com and it came broken, the shipping companies problem, not compusa's. However they still sent me a replacement and I have had complete satisfaction with their company and the great service.

 I would shop here again

by rvsfn7, May 30, 2004

I was very pleased with my experience with compUSA. No negatives at all. the returned item was my changing my mind on an order to upgrade to new vice refurbished unit. I await my credit for this returned item. The shipping was phenonimal, seemed to arrive ...

 I would shop here again

by ivplay, January 11, 2004

I felt compelled to write a review on this site based on my experiences. I see several older reviews which are hacking and slashing CompUSA.com based on performance. I did agree with these opinions in the past, but feel that the site has done     Read full review...

 I would shop here again

by charles, March 23, 2003

I can easily remember when my wife and I were looking for a decent digital camera. We were looking all over the place until we decided to get smart about our search process. We decided to first try the online stores of the main technology stores in our     Read full review...

 I would shop here again

by blackrose4eva, November 8, 2005

*These are the experiences from a customer/employee of CompUSA, and should be taken into account by your choice. Although I DO NOT shop online at this site--because I can't get my employee discount =)--, I work at customer service a lot and is     Read full review...

 I would shop here again

by olympian, August 19, 2003

I was horrified reading the terrible reviews CompUSA has received, this being after I placed my orde     Read full review...

 I would shop here again

by avgeek101, May 23, 2004

Delivery was only a couple of days. I had no problems with order with the exception that it wasn't clear which email I received constituted the receipt for rebate purposes. I was very satisfied with my purchase.

 I would shop here again

by lamccarthy, July 21, 2004

Helpful staff. I especially like how inexpensive the 2 year coverage program is. I have had dealings with Sony in the past and am completely fed up with sitting in the phone queue. With this protection, I can just go to the store, hand them my camera and they take care of EVERYTHING. My personal time is limited and i have better things to do than to sit on hold.

 I would shop here again

by mmyersepinions, January 17, 2004

Staff is generally not knowledgeable at all about the product I purchased. The price was very high, but after prodding, the manager decided to match an ONLINE price. Very unheard of. These stores, Best Buy, Circuit City, CompUSA will always match each other, but to match an internet online offer was very nice. I applaud CompUSA. <br> <br> Watch the return policy here...in the past I preferred Circuit City because they have a much nicer return policy - they aren't as strict as to the reason of the return, etc.

 I would shop here again

by spind0c, March 14, 2005

I recently bought numerous items via their auction portal. It was fun and i purchased 2 Items via direct and thru 3 of their 3rd party vendors. <br> <br> I recieved my "refirbushed" computer and "used" speakers (delivered on time). THEY WERE BOTH STILL FACTORY SEALED!! They were not marked as used/refirbushed, and were wrapped up without a fingerprint or scratch on them. The only down side would be the 21Day Dead On Arival Warranty. However, I promptly went to the computer mfg's web-site and registered the item. They let me activate the full warranty, no mention of the item being listed as refirbushed. <br> <br> Now I WILL NOT say that this is normal or that anyone SHOULD expect new merchandise when buying product that is listed otherwise. I more than likely just got lucky, but oh the luck :+) <br> <br> The Items purchased through the 3rd parties were all delivered as promised, within a reasonable time, in the advertised condition. There was one problem with the credit card policy with one vendor, but this was an oversite on my part, the issue was resolved after a processing delay.

 I would shop here again

by ant_man, February 3, 2004

We recently purchased a laptop, firewall router wireless access point and network adapter. I found the staff to be friendly, knowledgeable and eager to help. I suppose it was helped by their desire for commissions, but nevertheless I appreciated it. <br> <br> The only complaint I have is that their procedure for actually purchasing high-dollar items is something James Bond could only dream of. Overly complicated, it made me feel somewhat under suspicion of theft.

 I would shop here again

by pjayaz, November 1, 2005

CompUSA may not have the best prices all the time; but their return policy is top notch. I bought a $900 monitor from them, and after approximately 10 days use; I decided I wanted a bigger monitor. I boxed it up and brought it into a store; exchanged it, and they didn't ask a single question why. Not only that; Apple lowered the pricing on their monitors 10 days after my second purchase, so I brought the receipt back to the store; and they gave me a refund for the difference. Couldn't be any happier with my purchase! <br>

 I would shop here again

by lurkerwlf, June 4, 2003

I was browsing the internet one day, looking for a new monitor. I went to CompUSA.com and spotted a ViewSonic (excellent brand) 17 in. PerfectFlat CRT monitor for only $99! It was on clearance, and right after I ordered the product and went back to the     Read full review...

 I would not shop here again

by pravinkn, August 24, 2001

I wanted to buy a laptop and the specific model that I was looking was a Sony vaio since it was very sleek and lightweight .I researched at few online computer sites and compusa was one of them . My special attention was on these sites outpost.com ,     Read full review...

 I would not shop here again

by darkvictory, December 12, 2006

Update 1/3/07 - I have just seen that my credit card has been credited by CompUSA. Although I am not happy with the way that customer service handled itself, the result has ultimately proven to be acceptable. I am therefore revising te rating of my     Read full review...

 I would not shop here again