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PalmBeach
Average Rating: 2.5/5.0 store rating
On-Time Delivery 3
Customer Service 3
Reviews provided by    Epinions
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Author's Rating: 3/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Not a bad experience, just not happy with quality
by bellebutton, May 8, 2008
I ordered from PBJ last week. I ordered a wedding band for my future husband on easy pay, which I loved the idea of payments. The day after I ordered I received a phone call from a customer service rep. making sure I was the one who ordered, which was nice. The ring came a few days later, and I was actually not to impressed with the quality of the 5mm band ring. It looked too much like a ladies ring and it was so thin. 14k gold. I ended up sending it back, because it was still too small for my future hubby. I called Customer Service after I got the ring and they were very nice. I dont know if I would order from this company again, I have been looking at ICE.com and they are more appealing.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Don't waist your time or money buying from Palm Beach
by jsmilez30, April 23, 2007
I ordered a pen 3 months ago, I contacted them several weeks after the order, they said pen was back ordered and it would be 2 more months. I wait 2 more months and they tell me the pen is discontinued. I would not recommend Palm Beach. Poor service.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
terrible
by blairdinal, December 11, 2003
Well, I was interested in purchasing a pair of earrings (cubic zirconia princess cut drop earrings #31566). I simply emailed a question about the description of them (i.e. what size are they, length, etc.) and I never received a response. Therefore, I do not intend on buying any jewelry with Palm Beach Jewelry now nor ever. Thank you for NOT responding.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
If you plan to receive your order, don't shop here.
by shapeup, June 4, 2003
I ordered a pair of emerald earrings for my mother's 60th birthday in plenty of time, but she never received them. Nobody at Palm Beach Jewelry cares and there's nothing I can do. I will have to go elsewhere and give her a gift 3 weeks late now. It seems     Read full review...

x I would not shop here again
 
Author's Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
good quality jewellery at good...
by starx_dt1, May 1, 2003
good quality jewellery at good value lots of choice, some cool pendants easy to use site and easy to follow instructions for online     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
My wife ordered from Palmbeachjewelry...
by andrewbytes_dt1, April 30, 2003
My wife ordered from Palmbeachjewelry and MAN was she pleased! The product was exactly what she wanted. THANKS Palm Beach Jewelry! You guys are the     Read full review...

  I would shop here again
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